Key PointsA persistent "door ajar" warning light is frustrating owners whose doors are most certainly not ajar.The difficulty is most prevelant in the 2011-2013 Ford EdgeFord will shot to clean the sensor yet owners to speak that"s just a temporary fix.

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The ever-present door ajar light


While that starts intermittently, the “door ajar” light is comes on – and staying ~ above – for Ford owners, even when your doors are certainly closed. Over time there is no lot of door slamming that can acquire that always-on, retina-burning, constant-reminder-of-your-decision-to-buy-a-Ford to shut off.

It’s most likely an electrical concern related come the switch within the latch mechanism. While the door will mechanically latch, worries with the switch do the door show up to be open to the car’s Electronic regulate Unit (ECU).


Door Open? Closed? who Really to know at this allude ∞

Edge owners have been complaining about it in record numbers, frequently recording 3 spots ~ above the Trending Complaints list on CarComplaints.com.

And together luck would have it, the problem usually doesn’t begin happening until roughly 50,000 miles. Well past the car’s 3-year traditional warranty. That way owners can expect come pay because that repairs.

Beyond the Dashboard ∞

While a warning irradiate is annoying, the "door ajar" worry is much deeper that. If the car’s computer thinks the door is open, it might also:

Leave the inner dome lights on which can lead come the battery draining overnight.Refuse to lock the doors once the vehicle is in motion. A safety problem for anyone, but especially those owners through kids.The key fob won’t have the ability to lock the doors as soon as you leaving the vehicle parked. Hello, thieves!

"This is a big safety issue, and also if my wife"s car door go not remain locked during an accident or due to the fact that all the dome lights come on as soon as trying to drive at night and also causes an accident. I will certainly sue Ford for not having actually a reasonable recall. This is the biggest concern with the 2011 Ford Edge."

A Federal investigation ∞

By October 2016, the national Highway website traffic Safety management (NHTSA) database got to 1,500 complaints, prompting the firm to open up an investigation.

From David Woods that CarComplaints.com:

"In enhancement to the safety hazards led to by the lights, owners say they have actually been compelled to pay thousands of dollars come fix troubles those owners believe should be fixed under a Ford recall. However, one sheet owner claimed she was told by Ford the vehicles hadn"t to be recalled because there hadn"t been sufficient complaints.

Not sufficient complaints? first off, in what world? and also second, if it"s complaints they want you can aid with that here.

Finding a solve ∞

Repairing the difficulty can reportedly expense anywhere in between $250 and $500 to fix, why together a big discrepancy? Well, it depends.

The "Cleaning" equipment ∞

Ford provided its dealers with an "Essential Special business Tool (ESST)" for the electric switch within the door latch. The tool offers a gentle electrical existing to burn off any kind of junk ~ above the switch"s contacts. Mechanics will then manually cycle the door tumbler with an additional tool from open to closeup of the door (multiple times) and test the move contacts.and earlier to open.

The average bill for this procedure is roughly $250.

When That falls short ∞

Most owner report the the cleaning business only works for a while. Then it"s back to the dealership.

At that point, they could give girlfriend the alternative to change the totality module. That costs closer to $500.

If They speak They Can"t Replicate the trouble ∞

If the organization technician at your neighborhood dealership says "they"ve never heard that this before" and want to run a diagnostics, my reference is come skip it. Allude out the thousands of complaints online and, if castle still firmly insist on diagnostics, lug it to an additional dealership.

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Technical business Bulletin (TSB 14-0011) ∞

On might 5th, 2014, Ford released a Technical service Bulletin (TSB) regarded the "door ajar" irradiate (NHTSA referral ID 10054930). That outlines the procedures a service mechanic have to go through and how lengthy it must take (under 2 hrs on average).