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You are watching: Error the current profile is not allowed


Key ingredient of Xbox is its digital multiplayer experience that permits you come play her favorite games against other players. Although virtual multiplayer is amazing, some users reported The existing profile is no allowed post that stays clear of them indigenous accessing online multiplayer on your console.

“The present profile is not allowed” Xbox error, how to settle it?

Table the contents:

Solution 1 – Make certain that you have actually Xbox Live gold account

If you want to gain in virtual multiplayer, you should register one Xbox Live yellow account. Signing up because that Xbox Live yellow account is easy, and you have the right to do it simply by visiting Xbox website. After you it is registered Xbox Live account, the difficulty will be fixed and also you should have the ability to enjoy in multiplayer without any type of problems. Keep in mind that you should sign out of her account and log ago in again in stimulate to usage Xbox Live gold after you acquisition it.

Solution 2 – check if your Xbox Live gold subscription is still active

Sometimes you could get The current profile is not allowed error if her Xbox Live gold account is expired. To fix this issue, use any kind of web internet browser to log in to her Xbox account and check the subscription section. If her subscription is expired, be sure to renew it in bespeak to deal with this problem.


If your Xbox Live gold account was recently renewed, you’ll need to wait for 24 hours or an ext until Microsoft procedures your transaction and renews your account. Some users are likewise suggesting to perform network test after reactivating her Xbox Live yellow account.

Solution 3 – Delete and also download her profile again

Users reported the they resolved this error message just by deleting your profile and also downloading the again. To do that on Xbox 360, execute the following:

Go come Settings and also select System.Navigate to Storage.Select Profiles and choose the profile the you want to delete.Select Delete.Select Delete file Only option to delete your profile. This choice will delete the profile while keeping all your conserved games and also achievements.

After deleting the profile, you need to add it again by following these steps:

Press the Guide switch on her controller.Select Download Profile option. If girlfriend don’t see this alternative it means that you signed in with a different profile currently, for this reason be sure to sign out.Choose Download Profile.Select the storage place for your profile.After the file is downloaded, check if the difficulty is fixed.

To delete your account on Xbox One, carry out this:

On the Home display screen scroll left to open up the Guide.Select Settings > every Settings.In the Account section pick Remove accounts and choose your account.

To include download your account again, follow this steps:

Open the Guide and also choose Sign in > add & manage.Select Add new and also enter your login information.Follow the accuse on the display screen to complete the process.

Solution 4 – clear the Persistent storage


Persistent storage deserve to sometimes cause details errors on her Xbox such together The present profile is not allowed error. To settle this problem, you must clear the Persistent storage by complying with these steps:

Open the Guide and also select Settings.Select Blu-ray > Pesistant Storage and choose Clear Persistent Storage.

Solution 5 – clean the MAC address

Sometimes you deserve to fix this error simply by clearing the MAC address. To carry out that, follow these instructions:

Navigate to Settings.Select Network settings > progressed settings > different MAC address.Choose the Clear option.After clearing the MAC address, turn off her Xbox. Disconnect the strength cable and wait for couple of minutes.Connect the strength cable and also turn on your Xbox again.

After law that, examine if the problem is resolved.

Solution 6 – check the Xbox Live connection

According to users, you deserve to fix this trouble simply by trial and error your Xbox Live connection. To perform that follow this steps:


Go come Settings > Network Settings.Select her network and choose Test Xbox LIVE connection option.After the process is completed, examine if the problem is resolved.

Solution 7 – clean the system cache

The following thing we’re walking to shot is clearing the system cache. Here’s what you should do:

Press the Guide 
button on your controller.Go to Settings and select System Settings.Select Storage or Memory.Highlight any type of storage device, and also then press Y on her controller (you deserve to select any storage device, since the device will clear the cache for every one of them).Select Clear device Cache.Confirm the action.Restart your console

Solution 8 – strength cycle her console

If various other solutions don’t work, you could want to perform a factory reset. This choice will commonly delete all records from her console and reset that to original state. This method that you’ll delete all her accounts, conserved games, settings and also files. If you desire to save your files, us strongly suggest that you back them approximately a USB flash drive before beginning the reset process. To reset your Xbox to manufacturing facility settings, execute the following:

Open the overview by scrolling left top top the Home screen.Select Settings and also go come All Settings.Choose System > Console info & updates.Select Reset console.You need to see two choices available: Reset and also keep my gamings & apps and also Reset and remove everything. We indicate that you usage the first option due to the fact that this option will just reset your console and also delete possibly corrupted data there is no deleting games and other large files. If that choice doesn’t work and also the difficulty still persists, be sure to usage Reset and also remove everything option. This choice will delete all downloaded games, conserved games, accounts and applications, therefore if you desire to preserve some of your files, we indicate that you ago them up before using this option.

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The existing profile is not allowed error deserve to prevent you from play Xbox games online, however we hope the you managed to resolve the trouble after using among our solutions.