Learning Objectives

Know the dimensions of the planning-organizing-leading-controlling (P-O-L-C) framework.Know the basic inputs into each P-O-L-C dimension.

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A manager’s primary an obstacle is come solve troubles creatively. While drawing from a variety of academic disciplines, and to aid managers respond come the an obstacle of an innovative problem solving, principles of management have long been categorized right into the four significant functions the planning, organizing, leading, and also controlling (the P-O-L-C framework). The four functions, summary in the P-O-L-C figure, are actually highly combined when lugged out in the day-to-day realities of to run an organization. Therefore, you must not get caught up in trying to analyze and also understand a complete, clean rationale for categorizing skills and methods that compose the entirety of the P-O-L-C framework.

It is crucial to note that this structure is no without criticism. Special, these criticisms stem from the monitoring that the P-O-L-C functions might be ideal but that they do not that s right depict the day-to-day action of really managers. The common day in the life of a manager at any type of level deserve to be fragmented and hectic, through the continuous threat of having priorities dictated through the law of the trivial many and important few (i.e., the 80/20 rule). However, the general conclusion seems to be that the P-O-L-C features of management still provide a really useful means of classifying the activities managers connect in together they attempt to attain organizational goals.

Figure 1.7 The P-O-L-C Framework



Planning is the function of management that involves setup objectives and also determining a course of activity for achieving those objectives. Planning needs that managers be conscious of environmental conditions facing their organization and also forecast future conditions. It additionally requires that supervisors be an excellent decision makers.

Planning is a procedure consisting of several steps. The procedure begins with environmental scanning i beg your pardon simply method that planners have to be aware of the crucial contingencies encountering their organization in state of financial conditions, their competitors, and also their customers. Planners should then attempt to estimate future conditions. This forecasts form the basis because that planning.

Planners must develop objectives, which are statements the what demands to be achieved and when. Planners should then identify alternative yellowcomic.com of action for afford objectives. After assessing the various alternatives, planners should make decisions around the ideal yellowcomic.com of activity for achieve objectives. They have to then formulate necessary steps and also ensure efficient implementation that plans. Finally, planners need to constantly evaluate the success of your plans and take corrective activity when necessary.

There are many different species of plans and also planning.

Strategic plan involves examining competitive opportunities and also threats, and the strengths and also weaknesses the the organization, and also then determining exactly how to place the company to contend effectively in their environment. Strategy planning has actually a long time frame, frequently three year or more. Strategy planning generally contains the whole organization and also includes formulation of objectives. Strategy planning is often based upon the organization mission, which is its basic reason for existence. An organization’s top monitoring most often conducts strategic planning.

Tactical to plan is intermediate-range (one to 3 years) planning the is designed to develop fairly concrete and also specific means to implement the strategy plan. Middle-level managers regularly engage in tactical planning.

Operational planning generally assumes the presence of organization-wide or subunit goals and objectives and also specifies means to achieve them. Operational planning is short-range (less than a year) planning the is designed come develop specific action actions that support the strategic and also tactical plans.


Organizing is the duty of management that involves arising an business structure and also allocating human being resources to ensure the accomplishment of objectives. The framework of the organization is the structure within which effort is coordinated. The framework is usually stood for by an company chart, which gives a graphic depiction of the chain the command within an organization. Decisions made about the structure of an organization are normally referred to as organizational design decisions.

Organizing additionally involves the style of individual work within the organization. Decisions should be made around the duties and also responsibilities of individual jobs, and the way in which the duties must be brought out. Decision made about the nature of jobs within the company are generally called “job design” decisions.

Organizing at the level the the organization involves deciding how best to departmentalize, or cluster, jobs into departments to coordinate initiative effectively. Over there are numerous different methods to departmentalize, including organizing through function, product, geography, or customer. Plenty of larger establishments use multiple approaches of departmentalization.

Organizing at the level the a specific job requires how best to design individual tasks to most efficiently use human being resources. Traditionally, job architecture was based upon principles of department of labor and also specialization, i beg your pardon assumed that the much more narrow the project content, the an ext proficient the individual performing the job might become. However, endure has presented that the is feasible for work to end up being too narrow and specialized. Because that example, exactly how would you like to screw lids on jars someday after another, together you might have done many decades back if you functioned in agency that made and also sold jellies and jams? once this happens, an adverse outcomes result, including diminished job satisfaction and also organizational commitment, boosted absenteeism, and also turnover.

Recently, plenty of organizations have actually attempted to strike a balance in between the need for worker specialization and also the need for employees to have actually jobs that entail selection and autonomy. Countless jobs are now designed based on such ethics as empowerment, job enrichment and teamwork. For example, HUI Manufacturing, a custom sheet steel fabricator, has actually done away with timeless “departments” to focus on listening and also responding to client needs. From company-wide meetings come team huddles, HUI employee know and also understand your customers and how HUI might company them best.


Leading involves the social and informal sources of affect that you usage to inspire activity taken through others. If managers are reliable leaders, your subordinates will certainly be enthusiastic about exerting effort to obtain organizational objectives.

The behavior sciences have actually made plenty of contributions to knowledge this duty of management. Personality research and studies of project attitudes administer important information regarding how managers deserve to most efficiently lead subordinates. For example, this research study tells united state that to become effective in ~ leading, supervisors must very first understand their subordinates’ personalities, values, attitudes, and emotions.

Studies of an ideas and an ideas theory carry out important information about the methods in which workers have the right to be energized to placed forth productive effort. Researches of communication administer direction as to how managers can effectively and persuasively communicate. Studies of leadership and also leadership style carry out information concerning questions, such as, “What provides a manager a an excellent leader?” and “In what situations are particular leadership formats most appropriate and also effective?”


Controlling involves ensuring that performance does no deviate indigenous standards. Controlling consists of three steps, which encompass (1) establishing performance standards, (2) comparing actual performance against standards, and (3) taking corrective activity when necessary. Performance standards room often stated in monetary terms such as revenue, costs, or profits however may additionally be proclaimed in various other terms, such as devices produced, number of defective products, or levels of top quality or customer service.

The measurement of performance have the right to be done in number of ways, depending on the performance standards, including financial statements, sales reports, production results, client satisfaction, and also formal power appraisals. Managers at every levels connect in the managerial duty of controlling to part degree.

The managerial role of controlling should no be perplexed with regulate in the behavioral or manipulative sense. This duty does not imply that supervisors should attempt to manage or to manipulate the personalities, values, attitudes, or emotions of their subordinates. Instead, this duty of management pertains to the manager’s role in taking crucial actions to ensure that the work-related tasks of subordinates are continual with and also contributing toward the success of organizational and also departmental objectives.

Effective managing requires the existence of plans, because planning offers the crucial performance criter or objectives. Controlling additionally requires a clear understanding of where duty for deviations from criter lies. Two traditional control approaches are budget and performance audits. One audit entails an examination and verification that records and also supporting documents. A budget audit offers information about where the company is v respect come what to be planned or budgeted for, vice versa, a performance audit might try to identify whether the figures reported room a have fun of really performance. Although regulating is frequently thought the in regards to financial criteria, supervisors must additionally control production and also operations processes, steps for delivery of services, compliance with firm policies, and many other activities within the organization.

The management functions of planning, organizing, leading, and also controlling are widely considered to it is in the best method of relenten the manager’s job, and also the best method to classify built up knowledge around the study of management. Although there have been tremendous alters in the environment confronted by managers and also the tools used by supervisors to execute their roles, managers still do these crucial functions.

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Key Takeaway

The values of management deserve to be distilled under to four an important functions. These features are planning, organizing, leading, and controlling. This P-O-L-C framework provides advantageous guidance right into what the ideal project of a manager should look like.


What room the management functions that comprise the P-O-L-C framework?Are there any kind of criticisms the this framework?What duty does planning serve?What duty does arranging serve?What role does leading serve?What role does managing serve?